Terms and Conditions
DEPILFLAX
Sale operations shall be understood to be carried out at the address of MAYSTAR, S.L. For the solution of any litigious issue derived from this contract or legal act, the parties submit to the Courts and Tribunals of the city of Tarragona, expressly waiving the jurisdiction that may correspond to them.
DEPILFLAX puts at your disposal a new online shopping service that will allow you to buy our cosmetic products from your computer.
In addition, you can enjoy promotions and special offers, designed exclusively for you
Then, we invite you to review the general conditions that regulate the purchase of DEPILFLAX products through this Website. In this sense, the use of this Web Page constitutes your agreement and acceptance of these general conditions. However, if you have any questions about them, please contact our Customer Service at info@depilflax.es
The following conditions regulate the sale of the products presented on this website by the company:
Company name: MAYSTAR S.L.
Company address: Pol. Ind. Roques Planes. C/ Sol Ponent 12-14, 43830 Torredembarra
Phone: 977 130 057
Fax: 977 641 962
Email: info@maystar.es
Registry Data: The company MAYSTAR S.L., is registered in the Mercantile Registry of Tarragona, page T11075; page 153; book 1192
Ownership of the content of the website.
All the illustrations, designs, icons, graphics, photographs, images and any other elements that are part of the web are the exclusive property of MAYSTAR, S.L.
The elements of this web are designed for the purpose of to offer the sale of products identified with the brand DEPILFLAX. The copy or use of said elements does not imply the transfer of any right over them. In this sense, the reproduction, publication, transmission, modification or distribution by any means of the configurator elements (software included) of this web page is expressly prohibited.
Contact
For any type of doubt, question or suggestion, you can send us your comments by e-mail or by mail to:
MAYSTAR, S.L.
Pol. Ind. Roques Planes. C/ Sol Ponent 12-14, 43830 Torredembarra
Phone: 977 130 057
Fax: 977 641 962
Email: < to href="mailto:atencioncliente@depilflax.es">info@maystar.es
Hours (weekdays): Monday to Friday from 9:00 a.m. to 4:00 p.m.
Personal Data Protection
To visit by info@depilflax.es< span> you do not need to provide any personal information. However, if you wish to make a purchase, you must fill out our data collection form in order to process your request. Only you are responsible for the veracity of the data provided.
The data provided by you will become part of a file, whose responsibility is MAYSTAR S.L. and as we inform you at the bottom of the form, you can exercise your rights of access, cancellation, opposition and rectification of the data by contacting Maystar, S.L., at Pol. Ind. Roques Planes. C/ Sol Ponent 12-14, 43830 Torredembarra.
You are responsible for the use of your password and login. We recommend that you keep your password secret and that you close the browser after your visit. You should know that MAYSTAR S.L. will never request your password and/or telephone number in an unsolicited e-mail.
Exclusion of liability
Any information related to MAYSTAR S.L. that could be found or distributed on Websites, emails, forums or similar, will only be considered true if it appears or has appeared on this website.
The user admits to knowing the existence of viruses, worms and other harmful elements on the network. It will correspond to the user, the availability of adequate tools for the detection and disinfection of the same, without MAYSTAR S.L. be responsible for the damages produced in the user's equipment during their access to the website.
Access to the portal requires services and supplies from other service providers of the information society, whose reliability, quality, continuity and operation are beyond the control of Maystar. Therefore, the services provided through the portal, may be suspended, canceled or inaccessible at any time, without our being able to respondr for this.
Maystar is not responsible for damages or losses of any kind caused to the user by disconnections in telecommunications networks.
It is prohibited to use any of the contents and services of this website for illegal or harmful to the rights and interests of MAYSTAR, S.L. or third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of the portal.
The user reads and accepts the rules of this legal notice.
Purchase guarantees
The items offered on this website are a selection of DEPILFLAX products and meet the same quality and guarantee requirements as the products of sale in authorized establishments.
Special offers, promotions or discounts will be valid until the indicated date or while stocks last.
Purchase procedure
The items for sale are for the exclusive use of aesthetic professionals, for this reason to access the online store of DEPILFLAX, you must be accredited by requesting access to the professional area. To do this, you must present a copy of the IAE, the last receipt of the self-employed or any other document required by the Customer Service Department of MAYSTAR, S.L.
The items to be purchased must be selected and added to the shopping bag by clicking on the corresponding icon. The shopping bag will contain the reference of the selected item and the price in euros (taxes included). ATTENTION: The price shown does not include transport as rates vary depending on of the destination country. The order form will request the personal data that will be incorporated into our database in order to be able to process the order and to facilitate the making of new purchases at depilflax.es. You will be able to access your personal data and the information of all your orders. Remember that personal data must be indicated accurately to avoid confusion or incidents in the shipment of the item(s) purchased. In addition, if you so request, you will receive information and publications related to DEPILFLAX by mail and/or e-mail. Once the purchase order has been completed, a summary will be presented identifying the item purchased, its total price (transport and taxes included) and the shipping information. The order must be confirmed by clicking on the "FINISH ORDER" button. Purchases will be paid by credit or debit card (Visa, Visa Electron, MasterCard and 4B) and paypal. Other payment options will not be admitted. For payments by credit or debit card, the charge will be made online, that is, in real time, through the payment gateway of the corresponding financial institution, once it has been verified that the data communicated is correct. Once the transaction is confirmed, the order number will be communicated through the website itself so that it can be tracked at all times. Likewise, an email message will be sent, with a description of the order and the personal data that have been communicated. The non-receipt of this message may be due to a temporary network communication problem or a typing error in the e-mail address provided. In both cases, it is advisable to contact MAYSTAR, S.L. IF at the time of issuing the order, our warehouse detects that there are no stocks of any of the products included in it, the customer will be notified immediately. In addition, the amount of the overcharged item will be paid in a few days.
Currency and taxes
Prices on this website are shown in EUROS.
In accordance with current legislation, MAYSTAR, S.L. is obliged to charge VAT in Spain. The applicable VAT is the legal rate.
Once the purchase order has been completed, and before making the payment for the order, a final summary will be presented identifying the item(s) purchased and their total price (taxes and transport included).
Payment method and security
In order to provide maximum security to the payment system, MAYSTAR, S.L. uses secure payment systems from leading financial institutions in electronic commerce. In this sense, the confidential payment data is transmitted directly and encrypted (SSL) to the corresponding financial institution.
In order to collaborate in the prevention of fraud over the Internet, MAYSTAR, S.L. reserves the right to verify the personal data provided by the client and adopt the measures it deems appropriate (including the cancellation of the order) so that the purchased merchandise is delivered in accordance with the data that appears in the order.
Transportation
The transport of items purchased at depilflax.es will be carried out through a courier company and will be delivered within a period of approximately 7 to 10 business days.
To avoid delivery incidents (wrong addresses, impossibility of finding someone at home, etc.), it is essential to fill in the corresponding form correctly, and it is advisable to fill in the box relating to the contact telephone number.
The price of transportation is calculated based on the place of destination and the items purchased.
Up to €194.99 |
€15 |
|
|
From €195 |
€0 |
|
|
Amounts WITHOUT VAT included.
The sale can only be made in Spanish territory and with the exception of the Canary Islands, Ceuta and Melilla.
The exact price of transport will be calculated by including each item in the shopping bag and will appear on the page that summarizes the purchase before confirming the order through "FINISH ORDER" and before entering the details of the purchase. credit or debit card.
It will not be possible to send orders to military bases or post office boxes.
Shipping costs may be modified at any time without prior notice. Said change will be applicable from the moment the modification is included in the help pages and the contract published on this web page. In any case, those shipping costs that appear at the time of placing the order will be valid.
Changes and/or returns
If, once the purchase is received, you are not satisfied, MAYSTAR, S.L. allows its exchange or return within a period of thirty (30) days, counting from the date of receipt as long as the product has not been used, unsealed or damaged. Thus, MAYSTAR, S.L. You will not be able to accept changes or returns of damaged or used products or without their original packaging, as long as it is not a manufacturing defect or the product is in poor condition.
To make a return exchange you must fill out the form the website indicated for this purpose.
The change or return may be made by mail (we recommend sending it by certified mail or with acknowledgment of receipt) to:
MAYSTAR, S.L.
Pol. Ind. Roques Planes. C/ Sol Ponent 12-14, 43830 Torredembarra
Phone: 977 130 057
Fax: 977 641 962
Email: info@maystar.es
The return for reimbursement of the purchased products may be made by ordinary mail. All returns must be made in their original packaging and with the return form duly completed.
Once the product(s) has been received, MAYSTAR, S.L. will verify the indicated defect and proceed to send the replacement product, likewise it will request the corresponding Credit Institution to proceed to reverse the charge on the credit card used if the return for reimbursement has been requested. The shipping costs of the products, which you wish to change or return, by mail or courier will be paid by the client and in no case MAYSTAR, S.L. will accept returns sent postage due.
In the case of returns made by mail, we recommend sending them by certified mail or with acknowledgment of receipt.
In the event that MAYSTAR, S.L. has mistakenly sent an article different from the one requested or that the quality of the article sent is not adequate, MAYSTAR, S.L., once the error or defect has been verified, will pay the proportional part of the shipping costs (round trip) corresponding to the Defective product upon request to the customer for proof of return shipping costs.
Hours
You can make purchases 24 hours a day, 7 days a week, all year round.